7 Behind-the-Scenes Secrets of Bank Officers

Bank Officers are one of the most reputed & responsible officers in a country like India, where a total of 978 million saving bank accounts & 200 million odd accounts have been added as part of financial inclusion plan in 2014.

In such a large populace, work of bank officers increase by leaps & bounds. After talking to few, we got to know some Behind-the-scene facts about bank officers, how they work, and how they tackle this herculean task of managing banking services in India.

1. They have to work a lot

Any candidate appearing in bank recruitment examination is mostly unaware of the fact that this job requires a hard working candidate.
Recently during demonetization drive, bank employees stayed up all night in their banks to ensure smooth working condition & meet the demand of new currency notes.

2. They have targets too:

One of the most known advantage of government job is that you don't have to chase targets. But, when comes to PSU bank jobs there is another hidden story, they have to chase targets & complete that as well.
These targets may be number of accounts to be opened in given quarter & financial year, lending targets etc.

3. They spend a lot of time in reviewing & managing

Type of work bank managers perform include reviewing various reports & budgets, & managing the branch they are responsible for.

4. The word they most often hear is "NO."

Whether they are cold calling a potential bank customer about loan or asking to open a bank account, they face a lot of rejection. They are persistent & have a never-bruise attitude. They keep on informing their customers & potential customers about their services.

5. They Love to help bank customers

Be it filling a form for bank deposit or KYC. They just love to help you get it right. They educate you regarding the procedure & Online banking so that your time can be saved.
Sometimes they can be frustrated & annoyed due to the extreme work pressure, but they like to serve their customers in every possible way.

6. They feel annoyed with inappropriate customer behavior

They don't want customers to act inappropriate with them because of their easy-going nature.
They feel irritated with troublemakers & rule breakers.
A part of their job is to help & cater customers, but like any other human being they have dignity & they want to work in appropriate work conditions.

7. They can make lasting impression on customers

They can have a long lasting impression on the farmers, customers & old age people visiting their branch. Their helping nature & timely services can make a person so grateful for them.
They are aware of this fact & hence try to help the needy one at first.
Many kids visiting the branch with their parents consider them as a role model for professionalism & want to become bank officers as well.